Paul & Denise Maddison, Bramley

November 28, 2011

‘We found Mark through the Dulux website and he was one of 4 people we asked to quote for a full interior redecoration of our house. His quote was reasonable and he was very clear on the way he set the quote out room by room which enabled us to understand how the job would progress. He spent time with us on the initial visit which enabled us to get a good feel for him. He was clear when he would be available to start which was some months away (it was pleasing to know that he was booked for some months ahead).
Nearer the time he contacted us to agree on the colour of paints, etc, and to again confirm timings…. the date was put back by 1 week, but again this was communicated clearly and was some time ahead and therefore did not create any issues for us. We then received an email one week ahead of the start of the work… again to confirm all was on schedule…. and then on the weekend prior to the start he phoned us to confirm his arrival time on the first day.
On the first day he arrived at precisely the time he said he would…. his reliability from start to finish was superb.
We left him with keys to the house and it felt that he had been an acquaintance of ours for many years and we trusted him in this regard.
The quality of his work was 1st class and exactly what we had hoped for and he finished the job a couple of days ahead of schedule.
He was very polite and always had a smile on his face….. a pleasure to have him in the house.
We have already recommended Mark to a neighbour and would certainly not hesitate to recommend him to any other friends and family.
Paul and Denise Maddison’

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